Kelly’s Fuel is a well-known community business in Central Ontario with 100 years of experience. We have a reputation for always putting our customers first.
We take pride in our dedication to our customers, our staff and the community in which we live, work & play. And it shows in the way we do business – every day.
I noticed a smell as I passed our propane tank. I called Kelly’s and within an hour they had a technician at our location out in the country (on the Coldest day we have experienced this year). He discovered that we had a small leak, fixed it and checked that all of our propane appliances were in good working order after he replaced the part on the tank that had failed. He was professional and very respectful. We are so pleased we chose Kelly’s to manage all of our propane needs over the years. They have always responded quickly and their staff is very professional. Definitely a good choice when selecting a company to work with. – Marilyn
Just wanted to thank you for your awesome employee’s efforts to track us down after a hectic move and set up our new account with your company. Your Salesman is a super helpful, professional and enthusiastic employee. He is exactly the kind of guy you should recognize and thank for his outstanding sales service and communication with your clients. – Kathy
Just wanted to send a bouquet to one of your Bancroft drivers for his timely delivery of propane on December 29th at 7:30 pm during a miserable night.
He informed my wife and I that we were as low as 10% and that deliveries such as this is what he did, no matter what time, to make sure that none of Kelly’s customers are caught short; especially on those very cold nights.
The driver was pleasant and we do very much appreciate his attention to our situation and to Kelly’s for their policy to assist customers with on-time deliveries. With service like that, we will certainly remain customers of your company. – Frank & Anna W
Just have to remak about all your people: Girl on the phone cheerful. Two guys put two tanks in back, were so helpful for setting up the furnace etc. Even the fuel guy was cheerful. – Bob & Shirley P
I can’t say enough about this company. The staff are very knowledgeable and helpful. I feel they really know their customers and what their needs are. We never have to worry about running out of fuel they just know what our consumption is and are there before our levels get down. Way to go Bancroft team!! – Larry & Lynn
We were in contact with Louanne recently in regard to a query in respect of the monitoring system on our propane tank.
As we live in the U.K. and only get out to our house in Bancroft a couple of times a year, it is such a relief to have such a great company as yourselves supplying us.
From our first contact with Kelly’s, when you installed our propane tank, through refills during the severe winter last year, to queries in respect to tank monitoring, we have been truly blown away by the efficiency of service we have received from the team at Peterborough and Bancroft Kelly’s and now also from Terry at Petroviron.
We’d just like to thank you and your team for the excellent customer service and support that we have received.
– Paul & Lynsey