Kelly's Propane Customer Support

Whether it’s in person or online, we have an option for everyone! Our flexible payment options let you choose the method that works best for your budget.

Comfort billing

Space your energy costs over 10 months with no interest charges.

Direct debit

Make your life easier with direct debit. Automatically withdraw payment following delivery by providing us one time with your bank account information. No need to remember to pay a bill and no worrying about your propane supply.

It is quick and easy to get set up, contact a member of our team to get started and have one less thing to worry about.


We accept cash, cheque, or VISA and MasterCard.

Visit your most convenient Kelly’s Fuel location to make a payment by cash or credit card. We also accept cheques. Please make them out to “Kelly’s Fuel” and mail to your service location with your account number.

Peterborough areaBancroft/Haliburton area
Mailing address
P.O. Box 1447
Peterborough, ON
K9J 7H6
Mailing address
P.O. Box 119
Bancroft, ON
K0L 1C0
2085 Whittington Drive
174 Hastings Street North
Phone: 705-745-4629
Toll-free: 1-888-313-4328
Email: Billing Inquiries
Phone: 613-332-2294
Toll-free: 1-877-395-4328
Email: Billing Inquiries


Online/telephone banking

With just your account number, you can pay through your financial institution’s online/telephone banking system. We’re set up with all major banks and credit unions in Canada that have an online/telephone payment system.

You can find your account number on your invoice or delivery slip. See an example here or call us for assistance. Then follow the instructions provided by your financial institution to set up Kelly’s Propane as a payee.


Our email address for E-Transfer is

Commercial Accounts

For payment options, please contact your sales rep to set up billing or arrange payment.

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